Privacy Policy

ABA Pathway App LLC (“ABA Pathway,” “our,” “us,” or “we”) operates websites, mobile applications, and provides related services (collectively referred to as “Sites and Services”). This Privacy Policy applies to all users of our Sites and Services and describes how we collect, use, disclose, and safeguard your information. By using our Sites and Services, you agree to this Privacy Policy. If you do not agree, please discontinue your use of our Sites and Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to Sites and Services on which we display or link to this Privacy Policy. It does not apply to third-party websites or services that are linked to or from our Sites and Services unless explicitly stated. Each time you use our Sites and Services, the current version of this Privacy Policy will apply.

2. Information We Collect

We collect information to provide better services to our users. This includes:

2.1 Information You Provide Directly to Us:

Account Information: Name, address, email, phone number, date of birth, username, and password.

Payment Information: Credit or debit card details, expiration date, and billing address.

Health Information: Medical history, therapy needs, and insurance details required to connect you with therapists or process claims.

Appointment Information: Details of scheduled sessions with therapists.

Survey and Feedback Information: Responses to surveys, feedback, or reviews about the services.

2.2 Information We Automatically Collect:

Device Information: IP address, browser type, operating system, and device identifier.

Usage Data: Pages visited, time spent on the site, and navigation paths.

Cookies and Tracking Technologies: Details about how you interact with our Sites and Services.

2.3 Geolocation Data:

We may collect location data if your device transmits it and you enable location-based features.

3. How We Use Your Information

We use the information we collect to: Provide, improve, and personalize our Sites and Services. Facilitate communication between users and therapists.

Verify insurance and process claims. Process payments and manage subscriptions.

Send important updates, reminders, and promotional communications. Comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following ways:

4.1 With Service Providers:

Third parties that assist us in delivering services, including payment processors, insurance verification providers, and hosting platforms.

4.2 With Therapists:

We share relevant information with therapists to facilitate therapy appointments.

4.3 For Legal Reasons:

To comply with legal obligations, such as court orders or subpoenas, or to prevent fraud or abuse.

4.4 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze site performance. You can control cookie preferences through your browser settings.

6. Your Rights and Choices

You have rights regarding your information, including:

Access and Update: View or update your personal information through your account settings. Delete: Request deletion of your data where applicable.

Withdraw Consent: Opt-out of certain data processing activities.

Cookies: Adjust your browser settings to manage cookie preferences.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or alteration. However, no system is entirely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Sites and Services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

10. HIPAA Compliance

ABA Pathway complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect health information collected, stored, or processed on our Sites and Services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our Sites and Services or other communication methods. Your continued use constitutes acceptance of the updated policy.